Effective Date: 15 January 2025 | Last Updated: 8 March 2025

Privacy Policy

Your privacy matters to us. Here's how we handle your personal information when you use dexariloent's operational budgeting services.

Information We Collect

When you interact with dexariloent, we collect different types of information to provide you with better financial planning services. We're transparent about what we gather and why.

Personal Information

Contact Details: Your name, email address, phone number, and business address when you reach out to us or sign up for our services.
Business Information: Company name, industry type, team size, and current budgeting challenges you're facing.
Financial Data: Budget figures, expense categories, and financial planning preferences you share during consultations.

Technical Information

Our website automatically collects certain technical data to improve your browsing experience. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to understand which content helps our visitors most and to fix any technical issues quickly.

How We Use Your Information

Every piece of information we collect serves a specific purpose in helping you achieve better financial management. We don't use your data for anything beyond these core functions:

Service Delivery: Creating customized budgeting solutions based on your business needs and providing ongoing support for your operational planning.
Communication: Responding to your inquiries, sending appointment reminders, and sharing relevant updates about our services.
Service Improvement: Analyzing how our clients use different features to develop better tools and resources for operational budgeting.
Legal Compliance: Meeting our obligations under Australian privacy laws and maintaining proper business records.

We never sell your personal information to third parties or use it for marketing purposes unrelated to our budgeting services. Your financial data stays confidential and is only accessed by team members directly involved in your project.

Data Storage and Security

Protecting your information is something we take seriously, especially when dealing with sensitive financial data. We've implemented multiple layers of security to keep your details safe.

Storage Locations

All client data is stored on secure servers located within Australia, ensuring compliance with local data protection requirements. We use reputable cloud service providers who meet strict security standards and undergo regular audits.

Security Measures

Your information is protected through encryption both when it's being transmitted to our servers and while it's stored. We use industry-standard SSL certificates for all data transfers, and our databases are encrypted with advanced security protocols. Access to your information is restricted to authorized team members only, and we maintain detailed logs of all data access.

Data Retention

We keep your personal information for as long as necessary to provide our services and meet legal requirements. Client project data is typically retained for seven years after project completion, as required by Australian business record-keeping laws. Marketing contact information is kept until you request removal or we determine it's no longer relevant.

Your Privacy Rights

Under Australian privacy legislation, you have several rights regarding your personal information. We've made it straightforward to exercise these rights whenever you need to.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

Ask us to update or fix any incorrect or outdated information in our records. We'll make changes promptly.

Delete Your Data

Request removal of your personal information, subject to legal record-keeping requirements for completed projects.

Restrict Processing

Limit how we use your information while we address any concerns you have about data accuracy or processing.

To exercise any of these rights, simply contact us using the details below. We'll respond to your request within 30 days and won't charge any fees unless your request is clearly excessive or repetitive.

Third-Party Services and Sharing

We work with a select number of trusted service providers to deliver our budgeting services effectively. Here's who might have access to your information and why:

Essential Service Providers

Cloud Storage: Secure servers for storing client files and project documentation, all located within Australia.
Communication Tools: Email service providers and video conferencing platforms for client consultations and project updates.
Analytics: Website performance tools to understand how visitors use our site and improve user experience.

All third-party providers we work with have signed data processing agreements and maintain security standards equivalent to our own. We never share your information with marketing companies, data brokers, or any parties not directly involved in providing our services.

Legal Disclosure

We may disclose your information if required by law, such as responding to a court order or regulatory investigation. In such cases, we'll only share the minimum information necessary and will notify you unless legally prohibited from doing so.

Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people interact with our content.

Types of Cookies We Use

Essential Cookies: These are necessary for basic website functionality, such as remembering your preferences and maintaining security during your visit.

Analytics Cookies: Help us understand which pages are most useful and how visitors navigate our site, allowing us to improve our content and user experience.

Functional Cookies: Remember your preferences and settings to personalize your experience during return visits.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website functionality, but won't prevent you from accessing our main content or contacting us.

Changes to This Policy

We review and update this privacy policy regularly to ensure it reflects our current practices and complies with evolving privacy regulations. When we make significant changes, we'll notify existing clients via email and update the effective date at the top of this page.

Minor updates, such as clarifications or formatting improvements, might be made without individual notification. We recommend checking this page periodically if you want to stay informed about how we handle your information.

If you have concerns about any changes to our privacy practices, please contact us to discuss how these might affect your existing relationship with dexariloent.

Privacy Questions or Concerns?

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our team typically responds to privacy inquiries within 2-3 business days.

Email: help@dexariloent.com

Phone: +61 2 9960 2120

Mail: dexariloent Privacy Officer
44 Yates Ave, Dundas Valley NSW 2117, Australia

When contacting us about privacy matters, please include your full name and enough information for us to locate your records. This helps us respond to your inquiry more quickly and accurately.